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Terms of Service

Welcome to Lotivo. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1. General Conditions

• These terms apply to all users of the website, including customers and visitors.
• We reserve the right to refuse service to anyone for any reason at any time.
• Prices, products, and services are subject to change without prior notice.

2. Products & Services

• Lotivo operates as a dropshipping store.
• Product images are for reference only; slight variations may occur.
• All products are subject to availability.

3. Orders & Payments

• Orders can be placed through our website only.
• We offer Cash on Delivery (COD) within Pakistan.
• Customers must provide accurate contact and delivery information.
• We reserve the right to cancel any order due to incorrect information or unavailability.

4. Shipping & Delivery

• Delivery is available only within Pakistan.
• Delivery timelines are estimates and may vary due to courier delays.
• Lotivo is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service. Please review it carefully before placing an order.

• Returns are allowed within 3 days only in case of a wrong product.
• Refunds are processed via bank transfer only.

6. User Responsibilities

• You agree not to misuse our website or services.
• You must not attempt to damage, hack, or interfere with website functionality.
• Any misuse may result in account suspension or legal action.

7. Intellectual Property

• All content, logos, images, and text on this website are the property of Lotivo.
• You may not copy, reproduce, or use any content without written permission.

8. Limitation of Liability

Lotivo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Third-Party Services

We may use third-party services such as courier companies and payment partners. We are not responsible for their actions, delays, or policies.

10. Termination

We reserve the right to terminate or suspend access to our services without prior notice if these Terms of Service are violated.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

12. Changes to Terms

Lotivo reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us: